TCC Direct Help Line :: 800.418.2358

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Employment

The Computer Company is constantly looking for talented and highly-motivated professionals to join our expanding team as we meet the needs of our clients.  If you are a technical, sales or account service professional that is searching for a challenging, ever-changing environment and enjoys a team approach to client solutions, we are interested in hearing from you.
We are an Equal Opportunity Employer. 

We appreciate your interest in our company. 

A representative from our Human Resources department will contact the candidates that may qualify for open positions. Email your professional credentials to hr@computercompany.net

We are currently seeking:

Networking Technician

- Job Description -Skills and Requirements

  • Perform Systems Administration on Microsoft Windows based systems for multiple clients
  • Identify and troubleshoot Windows and network infrastructure related problems
  • Capable of performing systems administration functions such as problem analysis and systems monitoring
  • Must have good troubleshooting skills with the ability to solve problems quickly and completely with minimal assistance
  • Strong communication skills. Customer facing, vendor liaison, able to work closely with upper management. Team player able to work well with other technical and management professionals.
  • Perform Outlook/Exchange/Office365 administrative functions, troubleshooting, and problem solving. Ability to resolve email delivery problems over a variety of platforms
  • Proactively perform server health monitoring tasks and analyze systems for bottlenecks
  • Work with Active Directory and Group Policy to safeguard company assets
  • Configure DNS and DHCP
  • Install, configure, maintain, and troubleshoot connectivity issues over a wide range of firewall hardware and software products
  • Review backup needs of client and recommend cost effective solutions
  • Ability to work independently is important. The position involves supporting multiple clients

Technical Skills and Requirements:

  • At least 5 years experience in system administration required. Recent experience with supporting Microsoft Windows environments including installing and configuring Windows Server 2012/2016/2019
  • Proven experience performing migrations or upgrades from Windows 2008 and/or Windows 2012 to Windows 2016/2019
  • Proven experience working with VMWare and/or Hyper-V
  • Experience configuring workstations in a domain environment including 7, 8, and 10
  • Working knowledge of LAN networking and client/server environment. Capable of troubleshooting LAN/WAN connectivity issues
  • Ability to write simple project plans, follow checklists, and write technical documentation
  • Experience in configuring routers, switches, and firewalls. Ability to configure VLAN’s, Site-to-Site VPN Tunnels, and VPN over SSL
  • At least 3 years experience installing, configuring and troubleshooting Outlook/Exchange/Office365 environments
  • Microsoft Certification or certification exams passed showing progress towards the MCITP path or MCSE 2012/2016/2019 path
  • Active Directory installation and configuration including GPO
  • Must have good organizational and interpersonal skills. Strong written and verbal communication skills
  • Self-Motivated and able to work without close supervision. Ability to learn and apply technical information. Proven performance in a team environment
  • Familiar with various backup products, RAID, and disaster recovery
  • Prefer knowledge on AWS, Azure is a plus
  • Prefer knowledge on Lab Tech, Automate, Connectwise and/or Kaseya

Other Skills and Requirements:

Must have good customer and people skills, in-person and telephone, multi-task, problem solving, trouble shooting, detail oriented, good follow-up and follow-through, proactive, documentation of systems, network diagrams etc.

Work Location: Cromwell, Connecticut

Compensation:

Application Procedure

Please submit resumes electronically to hr@computercompany.net or fax to 860-635-3550

 


 

Field Technician

- Job Description - Skills and Requirements

Duties and Responsibilities:

  • Travelling to assigned customer sites and implementing, maintaining and supporting their network\server\workstation infrastructures in order to provide maximum performance and uptime.
  • Provide desktop and application support, including new user setups, line of business application support, hosted application support and troubleshooting to resolve technical issues for end users.
  • Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security and troubleshoot network performance.
  • Provide support for Microsoft Windows Desktop/Server, Office 365/Exchange, Active Directory, Remote Desktop Services and various other Microsoft technologies.
  • Provide support for VMware and Hyper-V virtual environments.
    Interacting with management and staff to provide analytical and technical assistance and perform system reviews and recommendations for continuous improvement of IT solutions.
  • Work with client directed third-party vendors for upgrade maintenance and problem resolution.
  • Produce, maintain and update documentation of internal processes and procedures related to duties and responsibilities.
  • Use ConnectWise to document service tickets time and expenses.

Requirements

  • Bachelor’s degree or equivalent in the IT field
  • 5+ Years of experience in the IT field required.
  • Excellent interpersonal communication skills required.
  • Ability to multi-task and function collaboratively as a member of our technical team
  • Experience with Meraki, Cisco, Watchguard, Sonic walls, Trend Micro, Barracuda Cloud, VMware, VEEAM, ConnectWise and Office 365 platform a plus.
  • Ability to work independently with little or no supervision.
  • Ability to pass a background check.
  • Current, valid US driver's license is required.

Other Skills and Requirements:

Must have good customer and people skills, in-person and telephone, multi-task, problem solving, trouble shooting, detail oriented, good follow-up and follow-through, proactive, documentation of systems, network diagrams etc.

Work Location: Cromwell, Connecticut

Compensation:

  • Based upon experience and knowledge level
  • Pre-employment drug screening and background check is required.
  • Call us at: 800.418.2358

Application Procedure

Please submit resumes electronically to hr@computercompany.net or fax to 860-635-3550